PAC Help
Copyright
There are a few different
ways to place an item on hold depending on whether you are in a result
set, looking at a review list, or viewing an item in the label display.
To place a hold you must have a Patron ID Number
and PIN since the hold will be placed against your account with the library.
You will be asked to log on to your account for
each item you want to place on hold.
Note: If you log
on the PAC, the system will retain your information and populate the
Log On dialogs throughout your session.
Holds can be placed with
your library or your library's branch locations. When
multiple locations are involved you can choose the location for the exact
copy or volume you want, or you can choose to place a hold on the first
available copy. Some libraries may not permit holds
to be placed on available items. It depends on
your library's policy regarding holds. Check with
your librarian if you are unfamiliar with your library's hold policy.
First, let's look at placing a hold from the result set. In
this example, a search is performed for 'birds' and the result set returned
over 250 titles. You want to place a hold on the
book, Crinkleroot's guide
to knowing the birds showing in the result set. Click
Request Hold
on the left side of the individual result set, as shown in the
red circled area below:
The Request a Hold dialog displays,
as shown below:
In this dialog, type your
Patron / Alternate ID Number and
PIN and then click
Submit Request.
A dialog box displays a message advising whether the hold
is approved or denied.
Depending on your library's hold policy, you may see the following Request a Hold dialog instead:
The Title of the item displays in red. In the Select what you want area, circled in red above, choose one of the following:
I want the first available
copy - If
it does not matter what copy or volume you want, select I want
the first available copy. Type
your Patron / Alternate ID Number
and PIN in the entry boxes and
then click Submit Request. A
dialog box displays a message advising whether the hold is approved or
denied. If approved, a message box displays, 'Your
home library will notify you when the item is ready for pickup.' along
with the expiration date for the hold, as shown in the example below:
Click Close Window and you
are returned to the result set display.
Note: Your
library may not allow holds to be placed on available items. If
you do not see the dialog shown above, review your library's hold policy
or consult your librarian.
I
want a specific copy - If you want
to place a hold on a specific copy or volume, select I
want a specific copy. The
Library locations table becomes activated, as shown circled in red below:
Select the check box for the item under the Hold
column for the specific location(s) of the particular copy or volume you
are requesting a hold. The Call Number will show the volume or copy number, when
applicable. Type your Patron / Alternate
ID Number and PIN,
and then click Submit Request.
The Request a Hold
dialog box displays a message advising whether the hold is approved or
denied. If approved, your home library will notify
you when the item is ready for pickup. See the
example of an approved hold below:
Click Close Window and you
are returned to the result set display.
Important! Whether
you select the first available, or select a particular branch, if you
change your mind before clicking Submit Request,
you can cancel your selection by clicking Cancel.
You are returned to the result set display.
Holds
placed from the label display or from the review list will show a similar
dialog as discussed above.
See Understand Label Displays
for more information about placing a hold from the label display, or see
Place a Review List Hold for
information about placing holds from the Review
List.
See also View Holds regarding
My Account | Holds displaying
the status and items you currently have on hold, Cancel
a Hold for information about how to cancel a hold you have already
placed, or Suspend a Hold if you need
to suspend your hold for any length of time.