FAQs ABOUT LIBRARY OPERATIONS (updated 3/25/2020)
I DO NOT HAVE A LIBRARY CARD. HOW CAN I REGISTER FOR ONE WHILE YOU ARE NOT OPEN?
How to get a Springfield Town Library Card for Online Resources
Do you want to use our online resources but you do not have a library card?
Register for your card online using the below link and we will email you the information to use.
What if I want a card to get curbside pickup of books or media (DVD, Audiobook on CD)?
Use this link instead: https://bit.ly/3frvWJy for adults
Use this link to get your child a full-access card: https://forms.gle/Nr4DFdNKpTQYEyRb9
I HAVE LIBRARY MATERIALS THAT ARE DUE OR OVERDUE. MAY I RETURN THEM IN THE DROP BOX?
Yes, items you have out, may now be returned in the drop box.
WILL I GET A HUGE FINE IF I DO NOT RETURN THE ITEMS ON TIME?
Library staff will be updating patron accounts to renew items as they become due. You can also call to ask us to renew the items 885-3108. In the event that they do not get renewed for any reason, we will be waiving fines for a period of time after we reopen. So, please do not worry and stay well.
CAN I PLACE HOLDS ON MATERIALS IN THE LIBRARY AND CAN I PICK THEM UP OUTSIDE THE BUILDING? IF I'M UNABLE TO GET TO THE LIBRARY, CAN YOU DELIVER THEM?
We are, however, now offering curbside pickup. Click here for more details.
We are unable to offer deliveries.You may, however, arrange for someone else to pick your items up for you.
CAN I REQUEST INTER-LIBRARY LOANS?
When your item arrives, we will call you to pick it up. Unless we have reopened by the time your item arrives, we will supply it through our curbside service.
Note: Many libraries are still closed, or providing very limited service, so filling your request may take longer than usual, or not be possible.
As always, we are unable to request items that were published in the last 6 months.
HOW CAN I GET MATERIALS TO KEEP ME OCCUPIED?
The Springfield Town Library offers two main ways for you to get downloadable reading and listening materials.
- The RBdigital app (through your favorite play store) gives you access to the digital eBook and audiobook collection from ListenUp Vermont and our own collection of 50+ magazines. You can also access the collection on your desktop computer or laptop using this link: https://springfieldvt.rbdigital.com/
- The Libby app (through your favorite play store) provides you with another source of digital eBooks and audiobooks. The library has a special collection that is not shared with other Vermonters so access to them is much more available to our cardholders. You can also access the collection on your desktop computer or laptop using this link: https://gmlc.overdrive.com/
I DOWNLOADED THE APP BUT I AM CONFUSED WHAT TO DO NEXT.
You will need to create an account and will need your library card number and your library pin (the last four digits of your phone number you gave us when you registered). You can call us at the library Monday – Friday from 10-4 or Saturdays 10-1 and we can talk you through it. There is also online help available at https://springfieldvt.rbdigital.com/help/ (for RBDIGITAL) and https://help.overdrive.com/en-us/categories/getting-started.htm (for Libby/OverDrive)
I TRIED TO REGISTER FOR AN ACCOUNT BUT IT WILL NOT ACCEPT MY LIBRARY CARD AND PIN NUMBER.
WHAT OTHER ONLINE RESOURCES DO YOU HAVE?
Resources provided to cardholders by Springfield Town Library:
Access World News – More than 10,000 sources of information from world-wide newspapers, journals, magazines and transcripts of various television news shows. Use this link https://infoweb.newsbank.com/apps/news/easy-search?p=AWNB to access this resource.
Consumer Reports – the resource you know and trust for information. Use this link to gain entry: http://search.ebscohost.com/login.aspx?authtype=ip,cpid&custid=s9220011&site=crcro&return=y
World Book Online – Three levels of online encyclopedia access. Access the resource using this link: https://www.worldbookonline.com/wb/products?ed=all&subacct=M8799
Resources provided by the Vermont Department of Libraries to All Public Libraries:
Universal Class - More than 500 online classes ranging in topics from writing skills, software programs (including Adobe and Microsoft programs), to science, html, and graphic design. There's something for everyone! Though classes are not for college credit, they are led by a real instructor with whom you can communicate by e-mail. Courses allow you to proceed at your own pace, working on assignments anytime, day or night. To access them, go to http://bit.ly/vtlib_uc and use your library card number to login and create an account.
Learning Express - Learning Express library is a deep and broad tool that has something for everyone! It covers elementary school homework help, prep for the Commercial Driver’s License (CDL) exam, nursing and medical testing prep, job interview and resume writing, computer skills, SAT, LSAT, and GRE test prep, to interactive tools to help someone choose a career. It can help someone choose a pathway in life or provide the tools to get a better job. To access this resource create an account using this link. https://www.learningexpresshub.com/ProductEngine/LELIndex.html#/learningexpresslibrary/libraryhome?AuthToken=49E7B110-4AD5-418E-83CE-ADF5D44C9798
Vermont Online Library - Covering everything from newspaper articles to DIY car repair, the Vermont Online Library (VOL) can help with any topic. Available free to all Vermonters, VOL has options for all ages from elementary school through adult. You can even use it to read current articles from the NY Times, Washington Post, the Economist, and more. To access this resource
Use this link https://vtonlinelib.org/?loc=vol_sp8 . It will ask if you share your location; if not, login with your library card number or a password (contact library staff, if you need this information).